Cordant Inc. :: Enterprise Instant Messaging


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Professional Services

Enterprises often have unique requirements for reporting and monitoring of Instant Messaging on Microsoft Exchange 2000 Server and Microsoft Live Communications Servers 2003/2005. Cordant's Professional Services offers custom extensions to functionality of its

Professional Consulting Services for Microsoft Office Communications Server 2007:

Microsoft® Office Communications Server 2007 is MIcrosoft's first product to combine enterprise-ready IM (instant messaging), presence, conferencing, and VoIP (Voice over IP) telephony in a fully integrated unified communications solution. Office Communications Server 2007 provides richer presence capabilities, enhanced support for group IM, and improved deployment and management than its predecessor, Microsoft Office Live Communications Server 2005 SP1.

Besides features such as federation and public IM connectivity, Office Communications Server 2007also includes real-time conferencing hosted on servers inside your organization’s firewall and a full-featured, software-powered VoIP solution that can stand on its own or integrate easily with an existing PBX infrastructure.

Solutions for individual company environments; these services are available on attractive terms and with quick delivery schedules. Contact sales@cordant.com for any specific needs.

ENTERPRISE OCS CUSTOMERS

Our team can help your enterprise plan, architect and deploy OCS with confidence, in the context of your own unique business needs and IT architecture. Find out how we can help you with:

Strategy
Architecture
Deployment
Interoperability

Cordant's Solutions for Monitoring Enterprise Instant Messaging Application on different Microsoft IM platforms namely Exchange 2000, Live communications Server 2003 and Live Communications Server 2005 provide the management better visibility into IM activity in the organization and information which can lead to better decisions and effective action. The Management and Statistical reports about IM and Presence Information can also improve management's ability to anticipate, manage and respond to the challenges posed by the fast changing rules and regulations.

The different solutions are briefly described below:

IMConsole 2005^TM

IMConsole 2005^TM R2 provides a comprehensive and an integrated, enterprise grade solution for management and statistical reporting. It comprises of two main components: an IM Dashboard and a Presence Dashboard.

IM Dashboard^TM provides many rich capabilities such as 'monitoring', 'reviewing', 'flagging', 'reporting', 'auditing' and other administration features for managing enterprise wide LCS 2005 IM activity.

Presence Dashboard^TM adds a new dimension in reporting capability of IMConsole 2005 R3 by providing real-time updates of 'Presence Information' through its 'Presence Dashboard', an entirely new feature. Important reports & statistics about 'Presence' information about different IM users in the organization at any given instance can also be viewed from the Presence Dashboard.

Another significant new feature is of, 'Enhanced Circular logging', that enables the organizations to monitor the IM Usage activity within the organization and generate IM and Presence Statistical reports while avoiding maintaining the message archives for various practical and technical reasons.

Integrated Multilevel Security Features: IMConsole 2005 R3 also allows the enterprise to designate separate individuals as administrators, reviewers, report viewers, and auditors and provide for integrated NTFS security for accessing different features of the application.

'Access Control' feature restricts the set of messages that an individual reviewer can have access to, thereby securing the sensitive information stored in IM Archives.

Scalability: Based on operational experience acquired through customer feedback, IMConsole 2005 R3 has been tuned with full-text indices to ensure scalability to very large database sizes (millions of IM records).

Realtime Dashboard^TM: IMConsole 2005 R3 acts as a Realtime Dashboard for comprehensive monitoring, compliance and administration for Microsoft Live Communications Server 2005 Instant Messaging.

IMConsole 2003^TM

IMConsole 2003^TM R3 incorporates significant enhancements over earlier Release 2.0 based on the feedback received from many enterprise customers across different industry verticals.

These include a new feature 'Enhanced Circular logging', that enables the organizations to monitor IM activity and generate a host of Management and IM and Presence Statistical reports while avoiding hassles of maintaining message archives for various practical and technical reasons. Further it's 'Presence Dashboard^TM' provides management a bird's eye view in real time mode of the 'presence-information' for different IM Users.

Other enhancements include integrated 'Multilevel Security Features' thereby allowing the enterprise to designate separate individuals as administrators, reviewers, report viewers, and auditors and provide for integrated NTFS security for accessing different features of the application. Based on operational experience acquired through customer feedback, IMConsole 2003 R3 has been tuned with full-text indices to ensure scalability to very large database sizes (millions of IM records).

IMConsole 2003 R3 is in fact a Realtime Dashboard^TM for comprehensive monitoring, compliance and administration for Microsoft Live Communications Server 2003 Instant Messaging.

IMScribe®

For enterprises looking to deploy Instant Messaging on Microsoft Exchange 2000 server, a comprehensive archiving solution is an essential prerequisite, but Microsoft Exchange Server lacks "out-of-the-box" functionality for logging instant messaging content.

IMScribe® not only meets compliance requirements for logging of instant messaging on Microsoft Exchange Server but also encompasses reviewing, reporting, and auditing etc. It is also highly scalable and suitable for the demanding 24X7 environments, typical of large enterprises.

Since its launch over three years ago, IMScribe® is in use in many large global enterprises including many Fortune 500 companies and in diverse industries. The feedback received from these users form the basis and spur the development of new upgraded version from time to time. A few of the enhancements /upgrade features in version 5.0 are as given below:

Automatic adjustment of the displayed time values in various 'Search' results, 'Audit trails', and 'Reports' for the 'Daylight Saving Time' as applicable for the time zone selected.
More variety of charts for display of Reports, now include 'Line chart', 'Radar line chart', 'Pie chart', 'Doughnut chart'.
Export of Report data to Microsoft Office 2003 Excel spread sheets.
Greatly enhanced Performance and Scalability due to use of advanced querying techniques for Very Large Databases; in many cases the new version gives response many times faster than earlier versions.
A new section entitled 'Advanced Reports' has been added for the providing IM Usage Statistics , IM User Statistics, IM Audit/ Review Statistics, IM Home Servers and Database Storage Status, and IM Usage History Status.
A new section entitled 'Database Admin' includes advanced functionality for
- IM Archive Database Backup
- Restore backed up IM Archive Database and
- Merging IM Archive Database WORM Volumes
Option to choose a License most suitable and appropriate to business requirements from any of editions such as Evaluation edition, Starter edition, Standard Edition and Enterprise edition.
All editions of IMScribe® 5.0 field upgradeable to any higher edition, and one can add licenses for additional IM Users, with out requiring a new set up.

IMScribe® is a Registered Trade Mark of Cordant, Inc. IMConsole 2005, IMConsole 2003, OmniScribe, IMConnect, IMWatch, IMAlert, IMTransact and ProxyScribe and Cordant are Trade Marks of Cordant, Inc.